Professional Terms & Professional Code of Conduct

1. Professional onboarding

Professionals must provide accurate, current information reasonably required for onboarding, verification, service delivery, security and legal compliance. Investor Setu may verify business, registration, licence or authority information where appropriate.

2. Role-based access

Professional access is controlled according to role, category, permissions and applicable agreement. Having a higher role does not automatically provide access to every underlying record or sensitive field.

3. Professional responsibility

Professionals are responsible for the accuracy and lawful provenance of information they submit and for having the authority or lawful basis to provide third-party information. Professionals remain responsible for their own regulated, contractual, tax, advertising, consumer and sector-specific obligations.

4. Conduct

• Act honestly, fairly, professionally and in good faith.
• Do not impersonate or misrepresent authority, qualifications, ownership, availability, pricing, approvals, registrations or transaction status.
• Do not create fake, duplicate or misleading profiles, listings, requirements, enquiries, reviews, leads or business records.
• Do not harass, threaten, deceive, unlawfully discriminate or abuse the platform.
• Use customer/contact information only for authorised purposes.

5. Confidentiality and non-circumvention

Non-public customer, business, commercial, platform and security information must be protected and used only for authorised purposes. Professionals must not bypass lawful platform controls or use confidential information to obtain an unauthorised advantage.

6. AI-assisted features

AI-assisted output may be incomplete or probabilistic. Professionals remain responsible for decisions and representations they make using platform information or AI-assisted output.

7. Enforcement

Investor Setu may use proportionate corrective measures including warnings, correction requests, content restrictions, permission reduction, temporary suspension, freeze or termination, subject to applicable law and contractual rights.

8. Minimum disclosure

Professional access does not entitle a user to the complete system map, internal data architecture, hidden identifiers, matching logic, scoring, prioritisation, security thresholds or confidential administrative controls.